Here at TUSTING we do our level best to make sure you are satisfied with any product we have supplied. However, if, when you receive it, any item falls short of your expectations, please return it to us, unused. We will promptly refund or replace the item, as you prefer.
We expect our products to last a long number of years in active service with you and, with care, they will often still be going strong when you want to hand them to the next generation. Should wear and tear mean that your bag requires repair, we will be happy to repair it (where possible) and will quote according to the work required. If, in the unlikely event of a repair being required as a result of a defect in manufacture, we will of course repair it free of charge. Please contact us to discuss your individual requirements.