Delivery Information

Delivery Information

Christmas Order Dates*

UK – Order by 9am (+GMT) on the 20th December.
USA and Europe – Order by 9am (+GMT) on the 19th December.
Rest of the world – Order by 9am (+GMT) on the 17th December.

For orders with bespoke colours and messaging – Order by 9am (+GMT) for all destinations.

Returns on Christmas Gifts will be accepted until 15th January.

Our factory will close on 20th December and then reopen on 2nd January.

*Please note that stock moves very fast from the showroom, feel free to get in touch to check stock.

Delivery charges are per order and vary according to the destination as follows:

delivery to UK destinations: FREE
delivery to EU zone of Europe: £30.00
delivery to USA: £40.00
delivery to other countries including non-EU Europe: £65.00

For countries outside the EU, shipments are sent free of UK sales tax but purchasers are responsible for duties and/or taxes levied at the point of entry into the destination country.  A commercial invoice is provided with all goods shipped.

Orders are sent to you via a secure designated carrier like Fed-Ex, UPS, etc and will always require a signature on delivery. Orders sent within the UK should arrive on the day after dispatch, except for outlying areas, and orders sent overseas will usually arrive within a week of dispatch. Very small items my be sent by post but will often still require to be signed for.

Please allow more time for delivery at busy periods like Christmas.

Orders are processed for delivery on working days only (Monday to Friday, excluding Bank Holidays).

We cannot process orders to P.O. Box addresses unless by specific arrangement – please contact us by telephone on +44 (0)1234 712266.

There is more detailed information on shipping and delivery in our Terms and Conditions.


International Delivery Information

We can ship to the following countries outside of the UK Mainland. If your country is not listed, please contact us for a delivery quote.

in addition to the UK:
UK Channel Islands Ireland
Andorra Italy
Argentina Japan
Australia Latvia
Austria Liechtenstein
Belgium Lithuania
Bermuda Luxembourg
Brazil Malaysia
Bulgaria Malta
Canada Monaco
Chile Netherlands
Croatia New Zealand
Cyprus Northern Ireland
Czech Republic Norway
Denmark Poland
Estonia Portugal
Finland Singapore
France Spain
Georgia South Korea
Germany Sweden
Gibraltar Switzerland
Greece  Taiwan
Greenland  Turkey
Hong Kong  UK Channel Islands
Hungary  United Arab Emirates
 Iceland  USA
 Vatican City
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